Job Listings

- Manage stock requests working with the real time stock system, stock rotation, and date checks, guaranteeing appropriate stock take before and after events, and ensuring team members adhere to Delaware North’s stock handling policy - Complete regular checks on the prep team, ensuring food produced is of consistent high quality, also producing wastage reports following events days - Assist with general administrative tasks and maintenance - Collaborate with the team to improve sales and guest satisfaction whilst monitoring profit projections - Ensure that operation is in accordance with current legal and Delaware North practice, management, and measurement of all areas of responsibility

- Lead a high performing team, proactively driving all elements of business plans to achieve a culture of high engagement, productivity, and guest service excellence - Steer event day people activities at the London Stadium, whilst also contributing to the people agenda across the UK business operation - Analyse and identify opportunities for improvement, develop strategies, and implement solutions to support business needs and goals - Monitor the casual payroll to ensure financial targets are met whilst meeting operational need, following company protocol for processing, reporting, raising queries, and managing holiday and absence related deductions - Collaborate to support the recruitment and selection process of casual workers, deliver onboarding, orientation sessions, and assessment days, as well as leading the design, implementation, and delivery of the learning and development programme

- Manage the event planning for all guests, including venue owner partners, sponsors, and box holders, prioritising the guest experience - Ensure supplier list rates and privileges are accurate - Diary management for events, ensuring accurate information and successful planning of operation of events, collaborating with relevant heads of department - Manage the production and distribution of the weekly function sheets, and lead weekly briefing meeting with internal teams and key stakeholders - Ensure company accounting policies are adhered to and the operation is in accordance with current practice of health and safety, food hygiene, fire regulations, licensing laws, and trading standards

- Support hospitality services using business efficiency tools, organisational skills, and other resources to deliver to a high standard - Ensure great products, services, programmes, and initiatives are delivered by the hospitality team - Support the Talent Acquisition team in the hiring process. Assist with the on-boarding, training, and development of employed and casual team members to drive a culture of high performance where quality food and guest service are top priorities - Follow all company procedures pertaining to finance, payroll, and purchasing to enable accurate post event reporting - Build strong relationships with senior business leaders and provide administrative assistance as needed - Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards