Location
Head Office, Uxbridge
Job Title
HR
Display Salary
Up to £60,000pa
Vacancy Type
Permanent

Job Description

Delaware North UK is hiring a Head of HR Shared Services. This is an amazing opportunity to join both the UK HR team as well as the wider global HR Shared Services leadership team.

As the UK Head of HR Shared Services, you will form relationships with our operating leaders and location teams across the UK, influencing decision making and process improvements in partnership with them by providing both data and insight.

You will lead on HR technology projects and transformation initiatives that are integral to the UK business, including playing a pivotal role in an exciting global systems integration strategy.

We fully advocate and support hybrid working, but we are looking for someone who can be visible throughout the businees, committing to regular site visits in the UK to build and maintain relationships with key stakeholders.

A day in the life as the UK Head of HR Shared Services:

  • Manage the continual development and implementation of efficient transactional processes and support systems that meet Delaware North’s strategic people agenda.
  • Accountable for the delivery of the weekly and monthly payrolls to the outsourced bureau in terms of setting the framework in collaboration with the finance function and UK leadership. This requires the accurate data management of new starters and leavers, ensuring that all data is accurate at all times.
  • Responsible for training any individual who has a role to play within time-keeping management, anomalies approvals, payroll checking, timely authorisation and transmission to the bureau.
  • In collaboration with the operating business, IT, Risk and the HR function, this role supports ongoing management of appropriate HR governance, technology policies and practices, master data management, processes, systems and technology portfolio management, project management and methodologies.
  • Develop relationships with key external partners in the HR services (UK and US) and solutions space.

A few perks of the job:

  • 33 days holiday allowance (incl. bank holidays)
  • Favourable pension contributions
  • Opportunity to participate in the Delaware North bonus scheme
  • Income protection insurance
  • Single cover medical insurance
  • Access to LifeWorks, a wellness, perks and discount service

What we’re looking for:

  • MCIPD (Chartered Member) or equivalent relevant professional degree or post graduate accreditation
  • 2 years + IT technology or HRCM platform development experience
  • 2 years + Project Management experience
  • 5 years + management experience
  • To be able to deliver systems projects and process changes to a deadline and within a budget
  • To quickly adapt and execute during changing business conditions, processes, work cultures and environments
  • To be able to visit the UK operating locations regularly, create relationships and influence key stakeholders. This will involve travelling to our London locations and occasional travel to our midland sites. Travel expenses will be reimbursed.

Delaware North is a global leader in hospitality at sporting venues, national parks, airports, and casinos in North America, the UK, and Australia. In the UK, you can find us at iconic locations like Wembley and London Stadium. We also provide services at the Emirates Stadium, Fulham Football Club and operate food and beverage kiosks at the ExCel Exhibition Centre, St. Pancras and Euston Station. Outside of London, we provide hospitality at the Coventry Building Society Arena and Derby Football Club. With our portfolio of business, there’s never a quiet day here at Delaware North – be part of the excitement and apply today!

The hospitality industry is built upon the roots of diversity and here at Delaware North UK we are proud to bring talent together from all walks of life. Are you ready to grow your career with Delaware North? Apply today!

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