Location
Wembley Stadium
Job Title
Food & Beverage
Display Salary
Up to £65,000pa
Vacancy Type
Permanent

Job Description

Delaware North UK is hiring for a Head of Concessions to join our Wembley Stadium team and 2022 is looking to be one of our biggest years yet, with multiple cup finals and an incredible concert season planned over the summer which includes amazing acts such as Ed Sheeran and Coldplay.

Delaware North is a global leader in hospitality at sporting venues, national parks, airports, and casinos in North America, the UK and Australia. In the UK, you can find us at iconic venues like the above and in other amazing locations across the country.

A day in the life of a Head of Concessions:

  • Responsible and accountable for ensuring that the Concessions operation at the venue is managed and delivered in the most effective way to provide a cost effective, efficient and quality service to clients and guests.
  • To drive the Strategy for concessions as well as the day-to-day operations throughout estate in accordance with the Delaware North values and standards.
  • Ensuring all Legal Compliance is understood and adhered to.
  • Leading by example, engaging all associated stakeholders through clear, professional management and regular communication.
  • Effectively manage cost lines so as to adhere to agreed financial planning parameters (summary areas to include labour planning, stock to cash analysis, food and beverage costs lines and any other associated cost).
  • To ensure there is regular and detailed collaboration between all other ‘sister’ operations in order to achieve high levels of quality through sharing best practice and ideas.

A few perks of the job:

  • A basic salary of up to £65,000pa
  • Generous 33 days holiday allowance (incl. bank holidays)
  • Favourable pension contributions
  • Income Protection
  • Life and Medical Insurance
  • Access to LifeWorks, a wellness, perks and discount app

What we’re looking for:

Experience
  • Volume catering
  • Potential experience of mobilising contracts
  • Potential stadium experience
  • Large team management
  • Casual team management
  • Building and developing a team
  • Experience of managing multiple brands
  • Multi venue management
  • Peaks and troughs
Skills
  • Strategic planning
  • Analytical
  • Motivator
  • Self-confident
  • Standards driven
Characteristics
  • Self-starter
  • Fast paced
  • Decision maker
  • Extrovert
  • Remains calm in stressful situations
  • Thinks on their feet
  • Action orientated
  • Objective – non emotional
  • Calculate risks
  • Warm/friendly
  • Can operate with ambiguity
Interests
  • Food
  • Beverage trends
  • Food markets
  • Dining out
  • Visiting large venues
  • People engagement

The hospitality industry is built upon the roots of diversity and here at Delaware North UK we are proud to bring talent together from all walks of life.

Are you ready to grow your career with Delaware North? Apply today!

Qualifications

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